The Success of Telehealth Therapy

The Impact of Telehealth for Minorities
By: H. Tammy Cha, MSW, LCSW

Telehealth has changed the game for minorities seeking mental health care. For many, access to therapy has historically been limited by financial barriers, cultural stigma, and a lack of providers who truly understand their experiences. Virtual care removes some of those roadblocks, making it easier to find therapists who align with their identities and values—without the added stress of long commutes or sitting in a waiting room that doesn’t feel welcoming.

For communities that tend to “save face” or avoid openly discussing mental health, telehealth offers a level of privacy and control that can make all the difference. It allows individuals to engage in therapy from the comfort of their own space, often making them more willing to take that first step. It also expands access to culturally competent providers, which is crucial in addressing racial identity struggles, intergenerational trauma, and the unique pressures that minority populations face.

But while telehealth has opened doors, challenges remain. Not everyone has reliable internet access or a private space to talk freely. And there’s still work to be done in breaking down the stigma that prevents many from seeking help in the first place. That’s why it’s important to keep pushing for more awareness, more resources, and more representation in the field—because healing should be accessible to everyone, no matter their background or circumstances.